Frequently Asked Questions
What types of tours does Terra Santa Hellas IKE specialize in?
Can Terra Santa Hellas IKE create a custom itinerary for my group?
How far in advance should we book packages?
To ensure availability and allow ample time for customization, it’s recommended to book at least 8-12 months in advance, especially for larger groups or during peak travel seasons.
What services are included in a Terra Santa Hellas IKE package?
Packages typically include accommodations, guided tours, transportation, entrance fees, and some meals. Additional services, such as airport transfers and specialized experiences, can be added based on client preferences.
Are tours available in languages other than English?
Yes, Terra Santa Hellas offers multilingual guides for an enhanced experience. Be sure to specify your language requirements when booking to ensure availability.
Is there a minimum or maximum group size for tours?
What are the payment and cancellation policies?
Payment and cancellation policies may vary depending on the tour specifics and group size. Please contact Terra Santa Hellas directly for detailed information on payment schedules, deposits, and cancellation terms.
Are there options for travel insurance through Terra Santa Hellas?
In compliance with Greek law, we hold a Professional Liability Insurance policy which covers certain specific situations. It is recommended that clients purchase comprehensive coverage independently to protect against unforeseen circumstances as well as situations that are not covered by Terra Santa Hellas’s Professional Liability Insurance.
Are your tours wheelchair accessible?
We strive to make our tours as inclusive as possible. While many of our tours are wheelchair accessible, some locations may have limitations due to natural terrain or historical site restrictions. Please check the specific tour details on our website or reach out to us for information about accessibility on the tour you’re interested in. We’re happy to help find options that best suit your needs.
Are there any hidden fees?
No, there are no hidden fees in our proposals. We are committed to full transparency to ensure a worry-free experience for you. To request a proposal, please email us at nfo@terrasantahellas.com.
If there are any optional activities or add-ons available during the tour, they will be clearly listed, and participation will be entirely optional.
Can I ask another question?
Yes. Email us at info@terrasantahellas.com.