Terra Santa Hellas IKE respects your privacy and is committed to protecting your personal information. This Privacy and Cookie Policy outlines how we collect, use, and protect your data when you visit TerraSanta.gr. By using our website, you agree to the terms of this policy.
1. Information We Collect
We collect different types of information to improve your experience on our website, provide services, and communicate with you effectively.
a. Personal Information
When you book a tour, request information, or contact us, we may collect personal information such as:
Name
Email address
Phone number
Payment details (processed securely by third-party providers)
b. Non-Personal Information
We may automatically collect non-personal information through cookies and similar technologies, including:
IP address
Browser type and version
Pages visited on our site
Duration of visits and interaction data
2. Use of Information
We use your information for the following purposes:
Booking and Service Fulfillment: To process your bookings, manage payments, and provide customer support.
Personalization: To tailor content, recommendations, and promotional offers based on your preferences and site interactions.
Communication: To respond to inquiries, provide booking updates, and inform you about our services, offers, and policy updates.
Analytics and Improvements: To analyze usage data to improve our website’s functionality, performance, and user experience.
3. Sharing Your Information
We value your privacy and do not sell or rent your personal information. However, we may share your data in the following instances:
Service Providers: With third-party providers who help us process payments, manage bookings, and provide technical support.
Legal Requirements: To comply with legal obligations, enforce terms, or protect our rights, property, or safety.
Business Transfers: If Terra Santa Hellas IKE undergoes a business transition, such as a merger or acquisition, your data may be transferred as part of that transaction.
4. Cookie Policy
TerraSanta.gr uses cookies and similar tracking technologies to provide a seamless user experience and gather data for website improvement.
a. Types of Cookies We Use
Necessary Cookies: Essential for website functionality and cannot be disabled.
Performance and Analytics Cookies: Collect anonymous data to analyze how our website is used and improve its performance.
Functional Cookies: Remember your preferences to enhance your browsing experience.
Advertising Cookies: Display targeted advertisements based on your browsing habits (with consent as required).
b. Managing Cookies
You can adjust your browser settings to disable cookies. However, please note that some features of TerraSanta.gr may not function properly if cookies are disabled.
5. Data Security
We take data protection seriously and implement reasonable technical, organizational, and security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. Our website utilizes secure payment gateways, and we work with trusted service providers to ensure data security.
6. Your Rights
You have the right to access, correct, or delete your personal data. You may also withdraw your consent for marketing communications at any time. If you would like to exercise these rights or have any concerns about how we handle your data, please contact us.
7. Third-Party Links
Our website may include links to external sites. This Privacy and Cookie Policy does not apply to those third-party websites, and we are not responsible for their privacy practices.
8. Policy Updates
We may periodically update this Privacy and Cookie Policy to reflect changes in our practices or regulatory requirements. All updates will be posted on this page, and we encourage you to review it regularly.
9. Contact Us
If you have questions about this Privacy and Cookie Policy, or if you wish to make a request regarding your personal data, please reach out to us:
Terra Santa Hellas IKE
Email: info@terrasanta.gr
Thank you for trusting TerraSanta.gr with your information.